Your Personal Data
I (Kate) take your privacy seriously. Any conversations or notes taken are completely confidential unless I have concerns that threaten your life or that of others, in which case I have to report my concerns. I will only use your personal information to provide the help and support you have requested. Your personal information will never be shared or used by third parties for any marketing purposes.
Data Collected on This Website
Web server logs and security
When you visit this website, information about your device, operating system and browser, and your IP address are automatically saved in log files. This serves a number of purposes, including helping to keep the website secure and helping to diagnose any problems that might arise.
Cookies
A cookie is a tiny data file that is used to store information. Most websites use cookies for a number of purposes, including providing essential functionality (e.g. a shopping cart), providing useful information about the way in which the website is being used (e.g. analytics), and many other functions such as enhanced security.
By continuing to use this website, you accept that I use the following cookies:
Google Analytics
I use Google Analytics to provide us with information about how our website is used, such as what countries our visitors are browsing from, and what pages are the most popular. The data gathered is anonymous and cannot be used to identify individual users.
You may block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Google ReCAPTCHA
ReCAPTCHA is a service provided by Google that allows us to confirm that only real people and not spambots are able to submit our contact forms. When you tick the box that says “I’m not a robot”, Google place a cookie called NID in your browser, that communicates information such as what language your browser is set to, the date, how many mouse clicks you have made on the screen, and what other Google cookies you may have on your device. Read more here: https://developers.google.com/recaptcha
Cookie Script When you click “that’s fine” on our cookie consent popup banner, a cookie called ‘cookiescriptaccept’ is set so that you will not be asked to reconfirm your acceptance for a period of time.
I do not use cookies to gather personal data such as names or email addresses.
How to control cookies
You can control and/or delete cookies as you wish – for details, here is some more information. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Your rights
In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regards to the personal data I hold about you, including:
- Right to confirmation – you have the right to know if I hold personal data that concerns you
- Right to access – you have the right to view and to obtain a copy of any personal data I hold that concerns you
- Right to rectification – you have the right to the correction of any inaccuracies within the personal data I hold that concerns you
- Right to erasure – you have the right to have your personal data removed from our systems
- Should you wish to exercise any of these rights, please contact me using the contact page on this website. You can find out more about your rights under the GDPR here.